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Warranties
Brother
Support Phone Number: 01-2411911
Support Web Link: http://www.brother.ie/g3.cfm/s_page/52550
DOA Days Window: 14 Days
POS Required: Yes
Warranty Period: Standard 12 Months
DOA Claim Process: Send e-mail to [email protected] giving, Product Code, Invoice Number, Serial Number, Fault & Date Sold to End User. Proof of sale must be provided
Credit Immediately: No
Manufacture DOA Credit Procedure: Credit by Exertis when received
Outside DOA window/ Warranty Repair Process: End user contact Help line to arrange warranty repair.
Repair Agent: Brother International will advise end user
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Epson
Support Phone Number: 01-4367742
Support Web Link: http://www.epson.co.uk/
DOA Days Window: 30 Days Excluding Projectors & Actulaser, require approval from Epson Support.
POS Required: Yes
Warranty Period: Standard 12 Months
DOA Claim Process: Send e-mail to [email protected] giving, Product Code, Invoice Number, Serial Number, Fault & Date Sold to End User. Proof of sale must be provided
Credit Immediately: Yes
Manufacture DOA Credit Procedure: Credit by Exertis when received
Outside DOA window/ Warranty Repair Process: End user contact Help line to arrange warranty repair.
Repair Agent: Equinox Maintenance Ltd
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Trust
Support Phone Number: Web only
Support Web Link: http://www.trust.com/contact/default.aspx
DOA Days Window: 28 Day DOA from Sale. POD to End User is requirement.
POS Required: No
Warranty Period: Standard 12 Months
DOA Claim Process: Send e-mail to [email protected] giving, Product Code, Invoice Number, Serial Number, Fault & Date Sold to End User. Proof of sale must be provided
Credit Immediately: Yes
Manufacture DOA Credit Procedure: Credit by Exertis when received
Outside DOA window/ Warranty Repair Process: End user contact Support via weblink approve to arrange warranty repair.
Repair Agent: Trust will advise end user.
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